Room was big, comfortable and clean if a little tired. Very quiet inside the room with little noise from corridors etc and considering hotel is in a busy area no noise from outside. Location great. Busy vibrant area with plenty shops, cafes and bars. Close to Metro if you want to use it and a reasonably short walk to the Palace.
Amanda
Januari 2023
Loved the location was less than a 10 min walk to the busy part of the main street so was nice to stay in the quieter part of the street easy to get to sleep. Staff were so friendly and hotel was absolutely spotless. Rooms very big and spacious.
Elaine
Februari 2023
Hotel has a great location - you can walk less then 15min to Plaza Espana or to Gran Via and there are 2 metro lines just in front of the hotel. The shopping mall is next door, so it is quick easy to get an uber or bolt. The room is very big. We booked triple room and we had 2 double beds and one extra in addition to L shaped couch. And there was still plenty of room to move around. Room was warm and blackout curtains were good.
Bojana
Januari 2024
The hotel is very well situated close to the city centre and metro stations. It also shares a wall with the department store El Corte Ingles, which is a bonus. The interior was well decorated. The rooms are spacious and very comfortable. Rooms are temperature controlled so you stay warm in the cold winter months. For breakfast, they have a good variety of hot food, cereals and cakes. Definitely worth repeat stays.
Romina
Desember 2023
Hotel is a bit worn out but still all good. Friendly staff at reception. Very good location, next to metro station and shopping mall. A lot of caffes in the area - so breakfast can be eaten there. Comfy beds and pillows and spacy room.
Tomasz
Februari 2023
The hotel was in a great location, very close to all the places we wanted to visit so we could walk there. Right next to the hotel there is a subway and a bus station (also the free buses 001 and 002) so it is very easy to get to the airport, the train station and all the attractions in Madrid. The room was good with a big and comfortable bed
Borcho
November 2023
This is my second time staying here, we had a classic room on a high floor room, although they had some construction going on everyday even on Saturday and Sunday so could hear banging and drilling from 8am, however they offered us an upgrade to a room on the other side of the hotel, but we stayed in the same room as it was cosy and very quiet at night, and no one was above us so didn't want to risk the change for noise above us. The beds are comfy and room has everything you need. Supermarket is just around the corner as is the metro. Very easy to get everywhere from the metro line 3. Plaza del Madrid is walking distance if you want to go there and then walk onto the Grand via where the shops are. There is also a shopping center right next to the Hotel. On this trip the staff were really friendly and helpful, especially Isabella at reception. The gym is really good, has lots of equipment and everything you need for a good pump.
Sasho
September 2023
Location and price is a good value for the distance to Grand Via and the parks. Easy to drive from the airport and has private parking.
John
November 2023
this hotel location is perfect. we were allowed to check in early and late. the rooms were huge and very clean and the hotel is near metro train and bus stops. we could walk to so many venues. so many shops around the hotel. the shower was heavenly loved showering it was so powerful. the breakfast selection was good. nearby restaurants and cafes are ample. the staff are professional. its beautiful inside and outside. the bed was very comfortable, linen clean and fresh, huge bathroom, comfortable arm sofa, the hotel was quiet with thick walls you could hardly hear anyone outside, housekeeping was on point. the hotel has sky sports so we enjoyed watching the football. The hotel provides a kettle with variety of tea, coffee and milk, there was an ironing board and a wardrobe and a safe which was a bonus.
Jahky
Maret 2022
The location was excellent for visiting main attractions in the city. The staff across all venues were friendly and helpful, able to answer queries in English when my faltering Spanish couldn’t cope. The room was very comfortable and spacious with excellent bathroom facilities. The underground car park felt safe and secure and it was easy to find a space there.
Richard
April 2023